Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do I access the API or connect an AI assistant?

  Developers can use the REST API or connect AI assistants via MCP to search and manage launches.

Badges and links

• How do badges and links work on Navero Launch?

  Display our badge to publish your free listing, and learn when your link gets followed status.

Pricing and payments

• Chart your course: bundle or done-for-you listing?

  Reach other launch sites through a self-serve bundle or let us handle the listing work for you.

• What does each product cost on Navero Launch?

  A chart of our pricing, what each option includes, and how payment and VAT work.

• What's the refund bearing at Navero Launch?

  Purchases don't refund once paid, except when we remove a listing. Statutory rights always apply.

• Where does VAT apply to your Navero account?

  How VAT is calculated for your location, where to enter your number, and how to find your invoices.

Your account

• How do I claim and verify my company's listing?

  Prove you control your company's domain to become the listing owner and earn the Verified badge.

• How do I change my listing after it goes live?

  Edit any field in your listing and see changes instantly. Your founder profile and multi-site settings sit elsewhere.

• How do I manage my emails and account data?

  Control which emails reach you, switch your sign-in address, or request full account removal and data deletion.

• Why is my listing waiting for a founder profile?

  Complete your founder profile to release a listing from draft to live, on schedule or in the queue.

• Chart your course for notifications

  Set which alerts reach you, through which channel, and how often they land.

• Where to find and manage your account settings

  Your account pages let you track listings, edit profiles, manage billing and control notifications.

Launching

• How do I add extra categories to my listing?

  Your listing has one free category. Add up to 3 more for $5 to appear in additional places.

• Free listing or paid launch at Navero?

  Navero offers a free listing with limited visibility or a paid launch with full profile and search engine indexing.

• Can I relaunch my listing in a later week?

  Relaunch your listing to a future week while keeping all community votes that it has earned.

Getting help

• Where to find help and reach our team

  How to use our help tools and contact us by email during office hours.

Getting started

• Chart your product's launch bearing

  Submit your website, complete your profile, pick a plan and set sail for launch week.

Community

• How do leaderboards and Launch of the Week work?

  Three ranking charts guide you through launches: community votes, paid placement, and domain strength. Weekly winners earn badges.

• How do votes shape the Navero Launch chart?

  Sign in to vote on live launches. One vote per listing, one per person—and your vote cannot be bought.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.