Where does VAT apply to your Navero account?
How VAT is calculated for your location, where to enter your number, and how to find your invoices.
Updated
Charting your VAT position
Prices shown on Navero are before VAT. Whether VAT applies depends on where you are:
- UK customers: you pay UK VAT at 20 percent. If you have a UK VAT number, enter it and it will be printed on your invoice.
- EU businesses: provide your VAT number at checkout or in /account/billing. If the VIES service confirms it, reverse charge applies and no VAT is added.
- EU consumers: VAT is charged at the rate for your country.
- Everywhere else: no UK VAT is due.
The exact amount, including any VAT, appears on the payment page before you complete the transaction.
Setting your VAT details
Add or update your VAT number at checkout or visit /account/billing at any time. If the EU VIES service cannot verify your number in that moment, VAT will be charged and you will be notified.
Finding your invoices
Invoices are issued by Zinn Digital® Ltd (UK) and sent by email once payment clears. You can download all invoices and credit notes as PDFs from /account/invoices whenever you need them.
Questions people ask
- Do I need to provide a VAT number?
- Only if you have one and want it on your invoice. UK and qualifying EU businesses should enter theirs to get the correct treatment.
- What if my VAT number doesn't verify?
- If the VIES service cannot confirm it at checkout, VAT will be charged. You can update your details in /account/billing and contact support to discuss.
- Where are my invoices kept?
- Log in to /account/invoices to download all your invoices and credit notes as PDFs.