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This week's voyage · all niches charted

Chart of the niche

Customer service bots

Bots that answer customer questions, route enquiries and take pressure off support teams.

0 launches charted

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About Customer service bots

These bots stand at the harbour mouth, greeting customers on a website, app or messaging channel. Look for how they hand over to a human, what systems they connect to, and how a business can train them on its own help material.

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